Virtual Residential Service

Karitane continues to monitor and respond to COVID-19 following all NSW Health guidelines. We offer both face-to-face and virtual services and our team work with each family to match the right service to their individual needs. In this new normal access for parents remains easier than ever, parents can self-refer on-line here. For our COVID-19 update see here.

Over four days you will receive up to three virtual home visits a day with a child and family health nurse. We work in partnership with you to develop strategies to meet your family’s needs and are here to support you morning, afternoon and evening. You will have access to our team of health professionals including GP, paediatrician, psychiatrist, psychologist and social worker to support you every step of the way.

Our team

Caring and experienced child and family health nurses

Who uses virtual residential service?

Families with children birth to 5 years who are experiencing early parenting challenges including:

  • Sleep and settling
  • Feeding and nutrition
  • Age appropriate routines
  • Multiple babies
  • Adjusting to parenting
  • Toddler behaviour
  • Anxiety and postnatal depression

Age range

Newborn to 5 years

How to start the process / what you need to do first

Karitane continues to monitor and respond to COVID-19 following all NSW Health guidelines. In this new normal access for parents remains easier than ever, parents can self-refer on-line here. A referral from a health professional, such as your doctor or a child and family health nurse is also accepted.

Cost

Karitane virtual residential service is a free health service to the community.

Testimonials


“I am still in disbelief about the positive impact that the nurses had on my entire family within 4 days and 4 nights. Due to lock down, the 'stay' was replaced with phone and video calls. The nurses were able to make such intuitive decisions for my children and their routines, completely via screens. I was a bit nervous about settling my little ones once 24/7 support was gone, but just 2 days after completing our time with Karitane, I could put my 11 month in her cot, and she would either go to sleep alone, or with a gentle pat of the cot mattress! My 3 year old now has my undivided attention when it's time to wind down and read books before bed. I know that there will be days that won't be as smooth, but this is a massive step in the right direction for a mum who battled colic, (unwanted) co-sleeping, 5+ night wakings and feeding to sleep.

The nurses were incredibly kind and non judgmental about how things had been going. I felt so supported and encouraged every step of the way. If anyone is having a hard time with their young children's sleep, don't wait to contact Karitane! Life changing.”


Karitane virtual residential stay featured on Studio 10

“Jake was up every hour or two through the night, I was having very little sleep and this coupled with isolation was hard. When I got the call that the residential stay was going to be virtual, I have to say I was disappointed, I was having very little sleep and this coupled with isolation I really felt the blow. I thought at the time video calls compared to a weeks stay wasn't really any comparison, I was later pleasantly surprised it was much more. All the nurses I had were fantastic. They were so knowledgeable, caring and flexible. Such a friendly face to wake up to each day. When you are essentially inviting the nurses in to your home and in to your environment it is super important that you feel comfortable. With the Karitane nurses I felt like I had them around for a cuppa and a chat rather than it being very clinical and formal. I had a number to always call throughout the day and having the text options was even better. Being able to practice what you speak about with the nurses in your own home and having Jake in his own cot was a real advantage. Having the nurses on headphones whilst settling. This was fantastic they got to hear Jake cry and tell me when to pick him up and put him back down etc. I had a great experience and have learnt so much. Jake is improving more and more everyday and our family unit is adjusting well to all the changes. If I can take one good thing from Isolation it is having the time to invest in Jakes sleeping pattern and as a family we have so much time now to spend together and to work on what works for us whilst implementing everything the nurses at Karitane have suggested. If and when number 2 comes along I will be sure to remember everything I have learnt.” 


‘I attended a virtual baby sleep class and now my 10-month-old rarely wakes overnight’

Lauren and James from Illawarra, NSW, were beyond excited when they welcomed their gorgeous baby girl, Emilia into the world. 

“At 10-months-old, Emilia was still so unsettled, up every two hours throughout the night and the only way she would settle back to sleep was with breastfeeding, which meant only I could settle her. I was exhausted, drained, and my poor husband James was left feeling helpless,” Lauren begins.

“We needed help getting Emilia to settle without breastfeeding so that James could take over when I was falling off my feet, but in Illawarra where we live, there isn’t any local free parenting service, so we were very much on our own,” she explains.

The couple had no idea how tough the first year would be. Here, Lauren shares how attending a virtual baby sleep class was life-changing for her little family-of-three.

Read their success story here.

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